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Terms & Conditions

Terms & Conditions for Cape Town Wine Hub (Pty) Ltd

This website is run by Cape Town Wine Hub (Pty) Ltd, with registration number Reg No. 2017/510425/07 and Liquor License No. WCP………

These Terms and Conditions (“the Terms and Conditions”) govern you (“the Use”) use of Cape Town Wine Hub (Pty) Ltd (“the Merchant”) website located at the domain www.capetownwinehub.shop (“the Website”).

NO SALES TO PERSONS UNDER THE AGE OF 18
Alcohol is not for sale to persons under the age of 18. For this reason, positive identification may be requested and we may refuse an order at our discretion. By ordering and purchasing products that contain alcohol, you acknowledge that you are of legal drinking age.

  1. Delivery Policy for all orders within South Africa:

All orders are delivered by our preferred courier company. All orders are dispatched Monday – Friday between 08h00 to 15h00. Orders placed over the weekends and public holidays will be dispatched the following business day.

Orders are delivered within 3-7 working days.

Orders placed and for delivery to areas outside of all major metropolitan regions in South Africa may experience longer shipment times and will attract an additional fee. These are special cases and the customer will be notified of this possible delay.

Delivery will take place during business hours only (08:00am and 17:00pm) and to a physical address within the borders of South Africa.

Delivery options will be determined based on your delivery address and postal code during the online checkout process.

All orders will only be delivered once funds have been cleared in our account.

We reserve the right to withhold or cancel any orders if we or the bank suspects it is fraudulent orders

  1. Pricing:

Subject to change without notice

We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges. However, should there be any errors of whatsoever nature on the Website, we shall not be liable for any loss, claim or expense relating to a transaction based on any error. In the case of any incorrect purchase price we will refund you for any amount already paid, or if the stock item is no longer available – we will either suggest a different item or reimburse you in full.

Cape Town Wine Hub (Pty) Ltd cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Cape Town Wine Hub (Pty) Ltd, its employees, or website designers.

You are encouraged to contact us to report any errors to shop@capetownwinehub.com

  1. Content ownership:
    All the content on the Cape Town Wine Hub (Pty) Ltd is owned either by us or our suppliers. We claim all property rights, including intellectual property rights, for this content on behalf of ourselves and our suppliers. You are not allowed to infringe upon those rights.

You agree not to copy content from our website without our written permission. Any requests to use our content should in the first instance be made in writing via our contact page.

If you believe that your intellectual property rights have been infringed upon by our website content, please notify us in writing via shop@capetownwinehub.com.

We reserve the right to change these Terms & Conditions, it is the users duty to occasionally check these Terms & Conditions for changes and/or updates.

  1. VAT:

VAT is currently charged at 15%. All prices listed by Cape Town Wine Hub (Pty) Ltd are inclusive of VAT unless otherwise stated.

  1. Company Information:

Full Name: Cape Town Wine Hub (Pty) Ltd,
Registration Number: 2017/510425/07
VAT Number: 4880284270

Physical Address:
54 Fabriek Street
Gants Centre
Strand
Cape Town

Email Address: shop@capetownwinehub.com

Contact Number: 021 854 3471